Whataburger - Scottsdale

Has not understood our order correctly! Long line in the drive thru, left a cheese burger meal, and the cashier at the drive was in a terrible mood. No, not back!

Waited in line for about 5 minutes before someone greeted us to order our food, laughingly asked if they took our order. Ordered our food and Waited another 8 minutes at the window while 4 of the staff just sat there talking and laughing, with a kitchen of 8 people you would think it would take less than 15 minutes to get your order.

I placed my order for 3 meals for the 3 of us, the only thing I requested was some ketchup. The gal asked regular or spicy, which I replied some of each. Never got it NONE. it would seem easy to do but no, cant remember that, doubt I will ever go back, fries aren't that good with NOTHING,

Tonight we stopped by here for something quick to eat usually we eat here and haven't had any issues. but tonight we were very disappointed with all the food we received, fries were soggy and cold definitely not fresh and have been sitting, Hamburgers seemed pre cooked and been there a while. we also ordered a large onion rings that were not cooked throughout and it was like biting into a a soggy noodle and fell apart they were terrible. but service was good that was the only positive rating I can give on this review.

Love this location. Was visiting from minnesota and decided to stop in with 7 other friends. Everyone was so nice and fast with the food. It was the perfect way to end the trip. Danny and Amanda provided the best service.