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Przekaż informację zwrotnąOur family go to for years! The dulcet de lech both in cake and cupcake formats are to die for! Excellent customer service!
Worst customer service ever. This is supposed to be a happy moment when you order a cake. But with this staff it’s become hell.I have attempted 3 times to contact this store to order a cake. They make everything complicated. They are not friendly. They are super stressed out and pass this stress and unhappy feeling to the customer. Please save your time and take your money somewhere else. Where the people are satisfied with the job and like what they do.
Ordered a decorative buttercream cake with flowers for my sister's baby shower. Although, I didn't get to see the cake, I was told the cake tasted delicious and looked gorgeous. My father picked up the cake and said the owners were very kind and very professional. Will definitely be ordering from this place again.
Their cupcakes are so delicious! I loved the icing! The Halloween cupcakes looked cute and the other flavours looked beautiful. The shop is cute and the staff is friendly. Ordering was super easy.
I 've been thinking about an epic cake for my dad 's birthday all year and when the time came...I almost forgot! Simply Frosted does custom cakes and they usually require a 2 week lead time for cakes per their website. I was just under that time frame when I submitted a request for a quote and they were able to accommodate! I had found pictures online of an F1 car style cake that I wanted. It turns out that they had done an F1 themed cake already and shared that picture with me. It was perfect! If you have something in mind, definitely give them a call, not all pictures of their cakes are up on the gallery. It was easy to communicate via email with the team on what my requirements were. I had to prepay before the cake was started on and this was done via e-transfer. The day of pickup, I received a call letting me know when they would close so I could pick up before then. The cake was amazing! Everything was up to spec except for one little mistake where they printed daddy instead of dad . Not a huge deal but I did notice that. The cake also tasted great (double chocolate! and had a great sponge. We were given verbal instructions on how to store the cake so definitely ask about that if you aren 't sure. Lastly, on the price, I did do some searching to see what the going rate was. It was similar to other bakeries and not as jacked up as the ones that are downtown Toronto. It was still in the hundreds so not cheap by any means but well worth it for how it looked and tasted!