Burger King - Saraland

The order is consistently incorrect, waiting in the drive-thru for 36 minutes with only 3 cars in front of us. When we finally received the food, it was cold and there was no compensation offered. Service, takeout dinner, priced at $10-20 per person, with a rating of 1 for both food and service, and atmosphere.

This restaurant is terrible. They only offer takeout service for lunch, with prices ranging from $1 to $10 per person. The food, service, and atmosphere all received a rating of 1 out of 5.

We stopped at this restaurant at 11pm to grab a burger after a long journey. We drove up to the drive-through and were asked to wait for a minute, but after 10 minutes passed, we pulled up to the window and there was no one in sight. When we got out to check if everything was okay, the employee quickly hid in the back to avoid taking our order. While I understand there may be staffing issues, this was unacceptable. I would not recommend wasting your time at this location in the evenings. The service was a 1 out of 5 and the atmosphere was also a 1 out of 5.

Despite being very busy and late at night, the restaurant was exceptionally clean. Manager Amy was incredibly friendly and efficient, taking my order and serving it in under 5 minutes. The food was fresh and hot, and I had a pleasant dining experience inside the restaurant.

Ever since the new company took over, there have been mixed reviews. However, it seems that the restaurant has improved drastically.