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Przekaż informację zwrotną5 stars per silvio! What a good and authentic meal.
Service just awful. Food was actually good but half the veg and potato’s didn’t turn up sea bass was lovely but without veg or potato or even lemon really not great. Waiter actuallly said it was our fault the veg didn’t turn up very odd! Wouldn’t rush back
We arrived to have order for drinks taken..man came over huffing at what we ordered as well as slamming glasses down. We managed to order kids meals to be again met with hugging and puffing at what we ordered to them being very aggressive. The rest of the people on the restaurant customers also up in arms at the way they have been spoken to. We decided to pay for drinks and leave at this point Childs food what thrown at us and demented to be paid. We asked for bill countless times as we wanted to leave due to have 3 small children and the aggression shown towards us. They refused! Our eldest was in tears and we left without food. The aggression shown from staff was horrendous and no child should be subjected to it
I dont write reviews but this is hospitality 101 basics but misunderstood but treated with contempt. We ordered €47 per head x 3 seafood platter. and 1 lamb shoulder. The lamb shoulder arrives with meat platter for 3.....I hear your cries of, Oh hang on, we all make mistakes!? No, there was a specific question on ordering so to clarify I pointed to Seafood platter to distinguish not seafood and fish platter which was €45 not €47). Had this not happened I might be more sympathetic or unsure on what had occurred. So they grudgingly accept the mistake and bring out the correct platter and the very same Lamb because my father had applied pepper and this was evidently the same one and congealed fat and sauce, as well as being luke warm). After finally waiting 1 hour and 15 minutes we ate the food the seafood platter which was great!! and the congealed luke warm lamb. One third of the way into said lamb the daughter of the owner asked us if everything was good. We then told her the lamb was bad, we kept language simple as she spoke no English. She didn 't return or offer any sort of remedy to the situation. I ordered the bill, intentionally saying nothing further, to see if they put it right with desserts or a drink; the gesture of which we would of more than happily accepted. None of which happens and a €199 bill arrives. I ask the waiter to offer something to correct the situation, he asks me 'so, he should pay for his mistake? '. I look baffled by the question and he then angrily asks what I want done, I said comp the wine and we 'll say no more €20 x 1 bottle). He says ok, no problem. The bill arrives at €189. To not make a scene I politely walk to the bar away fron the seating and ask to speak to the manager. Which rather amusingly sets off a debate. I finally speak to the same a forementioned daughter and the casually dressed barman father/owner) looms nearby but wont converse with me. A lovely kind Asian waitress arrives to translate and I can tell this isn 't the first time. I explain the problem and am told we ate it so it 's our fault. I state how can this be you literally asked us and we explained the lamb was terrible and you did nothing about it. She keeps repeating we ate it and I keep repeating, why did you ask if you dont want to hear there was a problem!? This continues until they begrudgingly offer €15 off or they call the Police. Had I not been with my 13 month old son and elderly parents I 'd of let the police be called. I told them to their face I would write this review if they want to spite us over €5 on a €199 bill. So So So easily put right and they treated us with contempt. This place must rely on people not researching/passing trade from the Yachts. Dont eat here, theres dozens of fabulous restaurants we enjoyed all next door and nearby along the Marina. This place is diabolical and even when ordering one of the top 3 most expensive dishes on the menu they treat you with utter contempt.
We've had a good dinner, but the service's pretty slow.