Sprzężenie zwrotne
Przekaż informację zwrotnąWe have previously eaten in the restaurant and it was lovely (about 8months ago)! We have ordered a take out tonight on just eat, delivery time said 40min 1hr. After an hour, still no food, we gave it another 5min then phoned the restaurant. They said they delivered it, we have a baby and two dogs I had been stood watching at the window for the delivery driver ever since the just eat app updated to say the driver was on his way I stood at the window for 35minutes and not a single car pulled up or person. They then said we didn’t answer the door or our phone so they left it on our doorstep!!!! A complete lie! I had my phone in my hand too! My husband checked the doorstep anyway and no food. They then said they left it on the doorstep of number 3, the opposite side of the road as we are number 2. Absolutely outrageous. Husband went to check, no food! And even if there was it would be freezing or neighbours will be enjoying it. Staff were extremely rude and unhelpful on the phone! We asked for a full refund and will never spend our money at this establishment again after such poor service! First time I have ever left a poor review for anywhere but sincerely the worst service I’ve ever experienced! Now I’m off to get dinner elsewhere.
Ordered through Deliveroo, its the worst curry ivw ever had. Ive been goung Shabaaz 25 rs but this wasnt edible. Chick Tika Madras and it was slop on a plate. Then Shabaaz say thet wont refund me because i ordered by deliveroo, after 25ys of custom they hid behind this, as if they gaun nothing from using deliveroo. Look at the photo, does that resemble a Madras ? Or slop ? The lot went in Bin
This restaurant used to be great many years ago and I used to visit regularly. I don't whether there was a change in chef but things appeared tp go downhill fast and I avoided the place. Tonight I thought I'd give it another go and ordered a takeaway for my family. Big mistake. It was the most tasteless and bland curry I've ever had. It had clearly been thrown together when I arrived as I had to wait a good ten minutes or so in an otherwise deserted restaurant (apart from one couple). When you have other restaurants nearby offering a far superior service I struggle to justify ever visiting again which is a shame as it used to be so good.
As a frequent visitor to Shahbaaz i know how amazing the food is but last night was the first time there since covid. The restaurant has done a superb job of adapting to the social distancing restrictions with less tables (spread out well) constant sanitizing as customers left and all the staff wearing masks and gloves. We felt really safe and comfy and really applaud what the team have done. The food was as gorgeous as it always is and the service was spot on as ever. This place really is great and can do no more to impress and make sure you have a great night out in this post lockdown world.
Highly recommend this establishment, the food is top notch and the service is fast efficient and friendly!