El Pollo Loco - Sacramento

I love the food here it's amazing But sometimes the staff Message up on your Meals so really look at your bag

Bad customer service from one of the employees. She was acting like she did not want to work and was mumbling a lot, kind of RUDE. DO NOT EXPECT A GREAT BARRIA TACO EXPERIENCE, there was barely any taco meat inside both tacos and it was on the dry side. However the chicken looks good, which is what they?re popular for. Idk if I?ll return, but if I did it would be for chicken only.

If I gave this place a 0 for a review. In the last two years, some mistakes have been made with my orders, and I'm sick of it. On July 21, 2022, I ordered 2 double chickens of Salad's, a root beer, a large beans and tortillas. The avocados were tough. The rest of the salad tasted so nasty that I only took a bite out of it and could not handle it anymore. My wife hates her whole double chicken to establish a salad and got sick. All this for the low price of $25. It's obvious that these people don't care about their customers, so buy your food elsewhere if you don't want to get sick or eat that isn't edible. I'm poor, I have a limited income and have cancer. Recipient #1173. 8:34 no dinner. Great work.

Tonight in the car drive thru. A few questions asked about the menu and the customer had no knowledge, did not repeat the order, pulled forward and paid. Once my food was given, it was incompletely asked for the rest of the order, and the girl in the window was very rude and confrontative. said: I didn't order the rest of my food, pointed out to her screen and said it wasn't ordered instead of apologising for the mix. Had her mask the Smirking and more concerned about the conversation and playing with another employee. Very unprofessional!

I tried to make the young people smile the window I went through the drive-thru, but there was nothing they were like alien practice, okay I didn't want to go back there. And I got the wrong food I asked after a double tostada chicken salad, but instead I had something in a plastic dish I had a little chicken there also beans and rice as a salad, but it wasn't what I wanted. I only found it home, so I had no choice of just eating it.