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Przekaż informację zwrotnąWalk in the door and just look at the inside of the terrible restaurant! It looks like trash from every angle! Windows looks absolutely disgusting! I ordered over the phone and came in to pick up my order. After waiting a while, I asked what was taking so long (I ordered ahead to avoid a wait). The rude waitress told me they were preparing my order but other restaurants work differently. She then told me I didn't have to come to this location if I chose not to. Wow! This place is just trash! We cautiously ate the food because it was $53, but I couldn't get over how nasty the restaurant looks. Does it look like that in the kitchen where they cook and prepare food? Never again! OwnersHow will specifying date/time of my visit help you clean the restaurant? Windows, doors, floor, tables etc.. And how will it help you train your hostess to have better customer service skills? She was unhelpful and rude!
Great food. Great service. Fair price. You can't ask for more. One of the specials on the board was chicken fajitas. That's what I went with. I got full and still took about half of it to go.
Waited long time in drive through as you usually do..I ordered chicken 2 enchiladas, get home they are cheese and I can't eat this kinda of cheese..I never get cheese here only chicken. Called to tell them my order and they just argued with me that I ordered cheese...I never have only chicken...this place and service has gone down hill so bad. Been coming here since 93...I'm done with them..will never go back. Las Palmas will get my 100% from now on. Rude to argue with a customer.
Some of their older waitresses that have worked there a long time, are consistently not very friendly. Other than that, the food is great, cooks are fast and consistent, salsa is good, guacamole is WAY overpriced, don't do it. 2 tiny scoops for $6. LOWELL location adds 15% gratuity to checks even if some are children. Was NOT happy about that considering our waitress never even refilled our glasses.
Customer service sucked the last time I was there (3 weeks ago), but the food was good. Told a couple friends to check it out. Then they call and tell me it was terrible and the waitress was acting crazy and saying out of the box things. Won't ever recommend to anyone else again.