Dunkin Donuts - Rochester

Never a huge line. Always faster service and the only Dunkin who hears the commands and not confused!! Requisite ladies! My favorite man too!

Still a good place to hear .me and my wife stop, every other week we go north and on our way home we hear atmosphere is ahsome busy are nice and friendly. donuts are ok if tou dont get your donut first thing in the morning when there is fresh u will pass on like all the dunks it donuts arent really in a closed environment. coffe is awsime allways fresh.

Two guys behind the counter who seemed like it was their first day. Line of cars out to the street, I pulled in to get a breakfast sandwich. 15min later, the order was fulfilled. Never again.

Talk about a complete waste of time!!! I got there and ordered an ice coffee and a cinnamon roll (they had 3 left). I ordered right away as there was nobody in line to order. There was PLENTY of people waiting for their orders though. I waited 25 minutesand they gave my cinnamon roll away to drive thru (3 times). I watched all 3 go out the window. Note: there was only 1 car indrive thru when I arrived. From the time (LOTS OF IT) I had watching this operation it was an abortion of a business. People had no clue, no leadership and no motivation. DO NOT GO THERE!!! DD Corp should step in!!!

How?s this place has 3.5 stars is beyond me! This is absolutely THE WORST Dunkins I have EVER been to. Our first time here we waited 25 minutes for 2 iced coffees, a breakfast sandwich and egg bites. The egg bites I ordered were no longer availablebecause they gave drive through priority, even though I had ordered mine 20 minutes earlier. Vowed we?d never return, but endedup giving them one more shot?with equally frustrating results. Trust me, your time is too valuable to waste at this failure of aDunkins, Corporate should take notice.