Salty's Lobster Co. - Roanoke

Photos do not do justice to what is (for us at least) THE BEST lobster roll we have ever had. Salty’s was a good vendor at Blue Ridge Rock Festival 2022. We hope they are back again in 2023 so we have another opportunity to support and enjoy these amazing food crafts!!!

Overpriced, slow service, lacks flavor, questionable business practices, rude and snarky behavior towards customers.Tried this place for the first time at Salem Fair around 1pm, as a result of a referral from Empanada Nirvana's social media. Prices were not displayed that day, not sure why. Was pressured to buy a combo, even after being told no twice. An unhappy crowd quickly formed as a result of a poor setup, slow kitchen service, and confusion on price, with about 10 people waiting for food for 20+ minutes in the baking sun on hot asphalt, with another 10 standing in line for 10-15 minutes. Everyone waiting was grumbling and griping.Lobster size was small, lacked flavor. Likely a Market Cull, it was basically unseasoned tiny lobster meat on a low quality slice of buttered split-top texas toast. No sauce, no seasoning, just plain lobster. Boring ?Additionally, I encourage anyone who ordered from them outside of the City of Roanoke to check their receipts and pay attention to the taxed rate. Seems the owners are scraping each transaction by using a larger tax percentage, and pocketing the profit. How can Empanada Nirvana, who also was at the fair, charge the regular tax of 5.3% on their $22 five empanada special, but Salty's charges a 10.8% tax for a $22.99 lobster roll? ?When asked about their taxed rates, they blamed City of Roanoke for a meal tax, yet we were in Salem, and no other vendor charged us a 10.8% tax, so that doesn't make sense. They then chose to double down and mock constructive feedback provided to them through the Square app about their poor operating practices and how to improve their service speed. Way to treat customers who pay your bills!The VA Department of Taxation will be interested in our report in regards to Salty Soul, LLC.

Overpriced, slow service, lacks flavor, questionable business practices, rude and snarky behavior towards customers. Tried this place for the first time at Salem Fair around 1pm, as a result of a referral from Empanada Nirvana's social media. Prices were not displayed that day, not sure why. Was pressured to buy a combo, even after being told no twice. An unhappy crowd quickly formed as a result of a poor setup, slow kitchen service, and confusion on price, with about 10 people waiting for food for 20+ minutes in the baking sun on hot asphalt, with another 10 standing in line for 10-15 minutes. Everyone waiting was grumbling and griping. Lobster size was small, lacked flavor. Likely a Market Cull, it was basically unseasoned tiny lobster meat on a low quality slice of buttered split-top texas toast. No sauce, no seasoning, just plain lobster. Boring ? Additionally, I encourage anyone who ordered from them outside of the City of Roanoke to check their receipts and pay attention to the taxed rate. Seems the owners are scraping each transaction by using a larger tax percentage, and pocketing the profit. How can Empanada Nirvana, who also was at the fair, charge the regular tax of 5.3% on their $22 five empanada special, but Salty's charges a 10.8% tax for a $22.99 lobster roll? ? When asked about their taxed rates, they blamed City of Roanoke for a meal tax, yet we were in Salem, and no other vendor charged us a 10.8% tax, so that doesn't make sense. They then chose to double down and mock constructive feedback provided to them through the Square app about their poor operating practices and how to improve their service speed. Way to treat customers who pay your bills! The VA Department of Taxation will be interested in our report in regards to Salty Soul, LLC.

Ordered lobster rolls and crab fries. Taste was good, crab fries awesome. Prices are high for the amount of food served. One of the lobster rolls had a shell in a few bites of it, but hey at least you know it is real and fresh. ?Won’t rush to find them again, but I did enjoy the food.

Their food truck was incredible, their service was even better! Wish they had more non-seafood items! This particular day, was it in Richmond, Virginia at the Starr Hill Beer Hall Rooftop