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Przekaż informację zwrotnąEvery now and again I like to buy Hoffmann in Rheda Wiedenbrück (not in Delmenhorst beautiful greetings to Element of crime. The store is well sorted, clear and generous. Friendly staff supports all questions. Blöd is just that I only see offers online and that at least pass by my need a little. And the entrance area sometimes looks like SuperSchnäppchen...
Very unfriendly staff! At 19:45 a.m., the PC had already driven down at the DHL station, so the packages could no longer be released. The packages were very important! On the Internet there is nothing about opening hours that the PCs are driven down earlier!! Naughty! Of course I could only pick up my packages the next day!
Beverage selection ok, prices slightly too high. Staff or cashier was not very friendly/competent today ... feel better served at drinking goods
The slogan is: Beverages must be available! This is not true, because the assortment design and storage planning in Rheda is in principle going past the need. I have had so many NEGATIV experiences here that I said to myself; You're NOT buying in here! But my wife asked me because she has birthday guests next week to drive Hoffmann to get drinks. My treasure and Schwupps like to drive the empties into the car and drinks Hoffmann. In the brochure was King Pilsener (various varieties offered and I should get alcoholic and alcohol-free. Well, from the alcoholic variant there were still 2 full boxes and one with a missing bottle (23 instead of 24!) . I took the 3 boxes and went to seek the alcohol-free. After some time I found the place empty. Going to the customer's room and asked if there was anything else in stock? Yes, lt. System still 4 boxes. Question in the warehouse then returned; No, we didn't! The friendly cashier immediately found the answer; Wars just new delivery of 30 pallets, maybe the boxes are there. Can you come again this afternoon? Unfortunately no, because I have to go to the office later. Then I only take the 3 boxes, but in one bottle I miss. Then I have to charge them the box without a promotional price, because it only applies to all boxes! 15 euros for a not full box? No! Then you'd rather just calculate the 3 boxes as a VOLL for just 10.99 euros per piece. Then what you did. From my many, many experiences with beverages Hoffmann (advertising articles only in small quantities or not available at all, additions are not available, ... and the customer transition remains to me only the knowledge; Better to drink Good, because the prices are often better and the customer service there is exemplary. Maybe drinks should think about changing the slogan; Customer service we can! I fear, however, from the years of bad experiences, especially in the area that this will only remain a wish.
All prices are far too high compared to other suppliers in Rheda-Wiedenbrück.