A&w - Provo

Went in order a large meal for me and 2 meals for my kids waited for more than 30 minutes to get food and when I get to my house I have completely oil soaked fries that are garbage a hamburger completely covered in mustard and aamager who refused to remake my food or return my money his name was Peter I would give 0 stars but not an option

Had to wait for a pot pie since it is combined with KFC. Watched them put my daughters hamburger in the bag and keep it under the lamp for the 10 minutes it took to finish the pot pie. When I confronted them they lied to me telling me it was fresh...

It was a KFC/A&W restaurant. We did KFC. The coleslaw was all juice. The chicken fried chicken was like a dried out biscuit. And the plastic utensils were a joke. I would have been better off getting a burger from the A&W side.

Have some professionalism, just the slightest bit. This isn’t Popeyes.

We ordered a kids meal along with two hamburgers and waited 20 minutes before going up and checking on our food. There were numerous people who had been there for over 30 minutes and many had not had their order started per the employees. When our number was called, there was only a partial kids meal with the other half of our order missing. The employees said there was only this on the order. After showing the receipt they kept stating they didn't understand that we were missing more than half our order. Once the manager came over, he apologized and stated he had a lot going on with trying to train a bunch of new employees. He ended up remaking a burger himself after it was missing part of the toppings and the bun was too stale to eat. He was very apologetic and expressed his frustration at the situation at hand.