J J Wings Seafood - Port Arthur

If I could give zero stars I would. My daughter called this location to place an order and was quoted $49.99 for a family 50 piece chicken. I heard the quote on speaker phone. Upon arrival the lady at the register tells my daughter it’s $72.99. My daughter look at the screen and tell her the price say $49.99. The lady told her she apologize but the price has changed and proceeds to change the price on the screen in front of her. My daughter end up paying the $72.99. My daughter didn’t tell me until later so I went to the location because the price quoted and originally on the screen is what should have been charged. The man in there tells me no he never said $49.99 and you have to call Google to change the price on the screen like I believed that lie. Once my daughter told him how the girl changed it he didn’t say anything else about the price change. This same situation happened to me at the Katy location and the man honored what was on his screen. After today I will never spend another penny at J&J and have been going to J&J for over 15 years. It’s the principle of the situation and the customer service! DO NOT BUY FROM HERE!! Your price may change when you get there. There are other place that sale food just as good.

If I could give this place a zero star I would, the most horrible place with the worst customer service ever, will never return. Cold rice and nasty wings. Absolutely disgusting. This place has absolute no class whatsoever. Very disappointing to the say the least.

SALT AND PEPPER EVERYTHING, very good food and people, I personally cant beat the price. best egg rolls EVAAAA!!!

I ordered the 3 catfish/6 shrimp combo and was served a Styrofoam container full of unseasoned food that was fried so hard that it was inedible. My fries were even dark brown. For the price, I expect quality. This place used to serve quality meals.

The rice had no salt, very dry and cold.The fries were old and mushy. The customer service was horrible. The short latina girl with glasses at the front desk was very rude, was making faces at us and when asked to give us sauces she didn’t. Would not return if she’s there, she had a horrible attitude. We’ve been customers for years and we’ve never been treated like that till now