It's Just Wings - Pensacola

I got my food delivered through door dash so I can’t really say much about the atmosphere , but I did get the boneless wings combo that you can pick from two flavors (I did garlic Parmesan and honey sriracha) they were so good . They didn’t take to long to make and drop off (about 25-30min) I’d eat it again.

My food was supposed to be ready at 9:56, I got one 22 piece boneless wings combo meal and it took 40 minutes. My food was soggy because of the waiting for my other wings and my drink was so watered down. Waited curbside for half of that time and nobody came out to bring food or talk to any of us at all the whole time and when I finally went inside even though my order was supposed to be curbside, the to-go server was not even at the counter for at least 15 minutes to greet everyone waiting and was rude and short when she finally did. Terrible customer service. I’ve been a server for 3 years now and I get it, there’s usually an issue in the back the customer doesn’t see but the restaurant was slow except for the togo and the kitchen, servers and manager were all laughing, cracking jokes and standing around. Usually love Chili’s to-go but tonight was something else.

Picked up wings for the family that we could barely eat. Threw most all of it away. Huge wings that were tough and undercooked. Not quality wings to start with. I’ll give the lady that brought the order out a thumbs up. She was friendly and happy doing her job!

This is just a delivery service and the chicken was

Just horrible! You could barely eat the wings. Overcooked and very tough. No flavor at all. The fries were like the bottom of the bag because they were in pieces. The food wasn't even hot. No!!!!