Valerio's Bakery - Panorama City

Pan de sal from Valerios is my go to BUT sadly bad customer service makes not want to go back.

I'm very dissapointed with this filipino bakeshop. I bought a buko pie today and it was inedible, the coconut was too hard and it seems like the crust was store bought and the whole pie was not freshly baked. The bibingka tasted like it came from cheap cake mix box. I ended up throwing them all in a trash can. What a waste of my time driving all the way there for an awful experience. Never coming back. As a filipino I don't mind supporting other filipino but it's getting harder and harder to trust them when it comes to this kind of bakeshop. I tried the pichi pichi that I bought yesterday too sweet for me and it didn't taste like one. So I guess I'll have to stop wasting my money and start making my own filipino dessert at home.

2.12.22 I ordered a dozen of turon. While the lady was preparing to put my order in a small box, I asked her if she can put half of the turon in the box and the rest in a small brown bag. SHE REFUSED! for reason that the box is too big for a 6 pieces of turon. For such a moronic excuse, I left and will never set foot in that Valerio store again located at Woodman st corner Roscoe Blvd. ZERO RATING. if only I can . COMPARISON: We dropped by 85*c bakery cafe and picked 4 pastries ONLY. We asked the clerk to put it all in a box and gladly he did no questions asked. Valerio is that customer service?

Not good. Staff here need to learn how to treat customers in a proper and decent way

The PAN DE SIOSA is ABSOLUTELY AMAZING. NEW FAVORITE FILIPINO PASTRY. You made it so beautiful to spend a day. Here's everything. It's okay.