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Przekaż informację zwrotnąIt is unfortunate that the service at this restaurant does not match the quality of the food. We have visited twice in the last 3 weeks and while the food is delicious, the service provided by the wait staff is lacking. The two waiters seem disinterested and preoccupied with their mobile phones, making customers feel like they are interrupting their personal time. It is disappointing as the food is excellent, but the overall experience is marred by the poor service. Despite always leaving a tip, we did not on this occasion due to the long wait for the bill and having to approach the bar staff on their phones to pay.
My family had a meal together before our son returned to college. We went to the restaurant on a Thursday evening around 7pm and there were only two other tables occupied. The menu had a great variety of options and everything we ordered was cooked perfectly and served on hot plates. The staff were friendly and attentive. We were happy that we didn't opt for the 5-course deal, as the main portions were generous enough to fill us all. We grabbed a take-out menu on our way out and will definitely be ordering from them again.
Very happy with all our meals, nice atmosphere staff could do with being a little bit more friendly but on the whole everything about all our meals and there was 5 adults was really pleased. Will definitely be going back.
Unfortunately it was a bit of a let down. The customer service is extremely poor and one particular waiter I found quite rude. There was no room to breathe during courses yet the place was completely empty. My lamb was ok, but I’ve had better from takeaways. Can’t say I’d return.
Just had a family birthday meal spent a fair bit. Lamb was so tough completely inedible. Told waiter who completely blanked my complaint did not even offer an apology. It was all there on plate to see. Absolutely shocking. Won’t set foot back in the place and wouldn’t recommend to anyone