Dunkin' - Oakland Park

In the history of dunkin' donuts this is by far the worst customer service I have ever experienced in my life! When I order my coffee and eat, I always want to come inside because I just appreciate the basic human interaction. this time I came for a simple ice cream and a cup of water. after 28 minutes waiting time I went with only my ice cream and it wasn't even prepared as I had asked to prepare it. I always get my ice cream with four pumps caramel and four pumps vanilla light ice cream and milk. they gave me my ice cream with a lot of ice added more pumping than I asked, and it was not milk that was added. their customer service was the most decent of. the cashier was on his phone all the time when he took my order as well as other customers. When I try to ask other employees about the status of my ice cream, I was ignored. I've never met a few men with so much respectless attitude. That's the last time I came here. last time!

If I could give this a negative review I would. First off, the staff members have very bad attitudes. They show how much they hate their jobs. When you go to order food, you better only order for one person because if you order more than what they feel is necessary, they get a really bad attitude and show it big time. Next, their food is absolutely awful. The hash browns are more like burnt hash crumbs. Their bagels are always hard and old. Most of the time their donuts are out of stock or they only have certain types. Their donuts also taste very old. they also overcharge for their food and drinks. The employees that are there are very rude and disrespectful. This place used to be much better than what it is but it’s gone downhill tremendously. Do Better Dunkin’ Donuts!

EXTREMELY RUDE COSTUMER SERVICE AND FOR NO REASON! all I said was hi wasn’t sure it the lady heard me and she started screaming at me to go ahead with my order. Like honestly please just be nice to people! You don’t know what is happening in someone’s life to be that rude first thing in the morning.

I’ve been coming to this location for years. It used to be great, but the last few years it has steadily gone downhill. I did mobile ordering this morning and when I went in I could tell they were backed up. Everyone is short staffed and I know most places are trying their best. I waited in pretty good spirits but when people behind me were getting their coffee and I didn’t have mine, I asked…twice. I was told “everyone is waiting”. When I told the young man I had waited more than 30 minutes, he said “man I don’t care about that”. His attitude was beyond unacceptable. I left without my coffee.

Worst Dunkin in town! They were rude starting at the speaker to the window. Was never given a price for my order. When I asked how much my order cashier acted as if I was being ridiculous for asking...then I was given the wrong order. I asked for my receipt that they failed to give me, and again I was treated as if I should not ask or even want a receipt. Order was served as if I was some kinda stray dog or something.! So unprofessional! I will never order anything from this Dunkin again!