Wendy's - North Smithfield

The grilled chicken sandwich is personally my favorite, as it is not as fat as the other options. Your fries are fresher than before. I loved McDonald's Pommes, but now the quality of Wendy's tops. Great job!

That's better than normal Wendy's experience. Nothing like the terrible in Warwick. The woman at the counter was super sweet and that's important now because every fast food employee has an attitude at all times. Not here. This woman was very nice and I enjoyed my experience. The food was good. And the setup was clean. Nice job Wendy's!!

Wendy's is a peaceful and inviting spot to enjoy a fresh and spicy chicken sandwich. The restaurant is clean and welcoming, making it a great choice for a sit-down meal. While the fries may not be as good as McDonald's, they are still tasty enough to satisfy your cravings. I would not hesitate to come back here again if I had the time.

I want to start by praising the young lady who was working the register in the dining room, she definitely deserves 5 stars from me. She was not only attending to the customers inside, but also handling DoorDash orders. Despite the long wait, she kept apologizing to everyone in line including myself, a couple with kids behind me, and the customer in front of me. It was clear that she was overwhelmed due to lack of support from her coworkers. While she was working hard, there were several employees standing around chatting and laughing instead of helping out. I felt sorry for her as she had to repeatedly ask her coworkers to prepare fries for the customers before me. The group of employees at the fry station seemed to be more interested in talking and laughing than in attending to the customers waiting in line. After waiting for over 20 minutes with only one customer in front of me, I finally received my order. However, when I got home and opened the bag, I found a small, barely filled fry and a junior bacon burger with only one small piece of bacon. The food did not look appetizing at all, and I couldn't even bring myself to eat it. It was disappointing to see the lack of support for the hardworking girl at the register and the disregard for the customers in line. As someone who has worked at a Wendy's in Ashtabula, Ohio, I was shocked by the situation. While fun and conversation are important in the workplace, it should not come at the expense of customer service. It is essential to prioritize the job at hand, especially when there are customers waiting to be served.

Ordered delivery from Wendy's on Eddie Dowling Highway on 4/4/2022. The burgers were dry and half hanging of the bun. The bacon on the sandwich was overcooked. The baked potato looked like it was sitting for a time before I luckily was the recipient. I ordered chocolate chip cookies that bordered on burnt and tasted funny. The only thing I ordered that was good was the chocolate frosty. I am not going to order again anytime soon.