Shell Old Inns - North Lanarkshire

Don’t bother to stop no toilets at the service station and on-site cafe toilets are for customers only. Poor services!! Would have given one stars but have to give one!!

Don't bother! Terrible services, poor lighting you need wellies to cross the car park, and no public toilets!

After a long 10-hour drive home from the south, the young man working the midnight shift last night on January 11th, 2020, was incredibly polite and friendly. It was a breath of fresh air after such a grueling journey. Keep up the great service!

I hadn't been to the restaurant in a few months and was disappointed to see that the layout had changed. The men's toilets still smelled strongly of urine, even though food was being served just 10 feet away. There was a long line of customers, but only one staff member on the till and several others standing around doing nothing. If you go in after 7 pm, there is only one staff member working and the toilets are closed due to being broken. I did notice a slight improvement in the staff's attitude, as they were not as rude as before, but overall the place is still chaotic and not well-managed. However, I must admit that the donuts were delicious. I would recommend avoiding this place.

Located just off the M80, this cafe offers a wide range of sandwiches, cakes, and drinks and is open all day. The staff are friendly and the prices are reasonable. Definitely worth a visit for a quick break if you're in the area.