Chipotle Mexican Grill - Niagara Falls

Delicious. Staff was great. But seating area seemed dirty

We haven't had Chipotle in over a year because our last visit was no so pleasant. I ordered a chicken burrito and my wife ordered a chicken bowl. My burrito was very bland and the chicken was scarce, and my wife find a long hair mixed in her burrito bowl. This caused my wife to throw her dinner away. We had ordered our order for pickup which was 15 minutes late, what's the purpose of picking a time if you can't keep that time?

Worst service ever. Waited in line 25 minutes to order, then after I order for my family when I order for my self a quesadilla they told me they can’t because is online only. They should have a sing saying is online only and not have people wait for half an hour and order for their family for then to say sorry you cannot order your quesadilla here online only.

Amazing eating and amazing service. the girl that pulled me out was absolutely the sweetest

I just ordered through doordash not long ago. They forgot my chips, didn’t add the sour cream to my burrito. Not pleased since I paid a lot to have it delivered.