Mod Pizza - New Lenox

Love the Mega-Tough pizza. the crust is chewy and brot like. delicious.

Always friendly and quick service. gluten-free crust, vegetable sausage dairy free cheese. pizzas are delicious every time.

Always like their pizza. last time they have messed up the order, but they will correct it and throw in the grounded pizza for free.

I don’t know how this place has such glowing reviews of their customer service. We’ve gotten the stink eye both times we’ve gone in but brushed it off until today. My wife ask for the manager (Christian maybe? They were cagey about giving us names lol) and brought up the fact that staff was wiping their noses and not washing their hands and the manager was very passive aggressive, tried to intimidate/embarrass my wife by raising his voice, insinuated she was lying (why would she? We weren’t asking for a refund just pointing out that it was gross and should be addressed) and then essentially said it was too busy for it to matter. Mind you, we’re in the same restaurant he was, there were 5-6 staff members and no line. Plus, being busy isn’t an excuse to break health codes and possibly get people sick. He also was pretty strongly suggesting that because they use a “buddy system” and that he was working the line, that it wasn’t his job—which is not what you want to hear from the store manager. I guess it’s up to the consumer to make sure they aren’t getting snot in their pizza.

My favorite branch of MOD. They always ask if they are using enough toppings or if we want more added. Their toppings are fresh, the dough is freshly pressed. The place is always clean, and they workers are always wiping down tables and chairs.