Naf Naf Grill - Naperville

“We decided to try something new and it was so worth it! The food had a lot of flavor and was so delicious! I’ll definitely be coming back for more!” — Chloe

One of favorite middle eastern food with healthy choices. Shawarma rice bowl is always satisfying. Friendly service

Beyond frustrated with the quality and quantity of food here. I have always seen this place pop up when searching for a Mediterranean place. I thought of trying since the reviews were good. I ordered the build-you-own plate and looking at the picture of the food it seemed the quantity would be sufficient. I went to pick up the food at around 5 pm when usually the place should be full or at least have a lot of people but, there was hardly anyone. That should have been my indication of how good this place is. I went to pick up my order and there was a lady standing behind the counter I said I am here to pick up the order, she gave me a weird look and without saying anything pointed to where the food is. I get the silent behavior of this dead place. went home opened the packet and the picture you see is exactly what I got. I cannot believe that they deceive the customers by first getting a wider plate and then spreading the food so it looks full. 3 scoops of rice and maybe 2 scoops of chicken is all I got with falafel. Mediterranean places usually give you a lot of rice and that's their specialty. This place is not even close to what real Mediterranean food is. with the quantity, this food should be $8 not freaking $14. Find a better Mediterranean place than this. you will starve here...

The customer service at this restaurant was the worst. The manager was rude and refused to listen to my concerns. I tried to use a coupon for 4 hummus falafel bowls that was not working on the app, even though it stated in my email that it could be redeemed in store. When I showed the barcode to the cashier, it said it had already been redeemed, which was not true since the app was not working. The manager accused me of lying and using someone else's code, and refused to help resolve the issue. I am a regular customer at this location, but after this experience, I will not be returning and will not recommend this restaurant to others. The manager's lack of appreciation for customers and rude behavior was completely unacceptable. I urge them to improve their manners and learn to appreciate their patrons.

I recently visited this Naf Naf Grill for the first time and was impressed. The restaurant was clean and welcoming. I tried the Chicken Shawarma Bowl and was pleased with the fresh and flavorful ingredients. If you're in the mood for a casual lunch, I recommend giving Naf Naf Grill a try.