Captain D's - Moultrie

Excellent progress since 2 years ago, I'm loving it..

2/7/24 We had lunch a little earlier today before noon and WOWIt was fantastic!!The service was above and beyond truly not common in today’s workforce. The food was very fresh and delicious.Keep it up guys 10 out of 10 today.

I haven't dined at a Captain D's in quite a while. I decided to stop by here a few days ago and was pleased with the service and the meal. The employee at the cashier greeted me as soon as I entered and had a good attitude. Aside from a family waiting on their to-go order, I was the only person there. I decided to dine-in. I ordered the catfish meal (3 pc. with fries and green beans. The meal tasted as good as the last time I dined at one.

How this place is still in business is beyond me. After 2 years of avoiding it because of horrible service I decided to give them a chance again. Sit at the speaker for every bit of six seven minutes with no greeting, not even a will be with you shortly . Going down the road to Hook Fish and Chicken.

Today on 8-9-2023 at 12:30pm I ordered my usual the Grilled Salmon Dinner at Captain Ds located 1200 1st Avenue SE Moultrie Ga, 31768. I am a loyal customer and the food I buy often is pricey, furthermore, today my food was served to me overly cooked and burnt. I asked the lady manager and staff could I get a new meal with better quality. The manager and kitchen staff was very rude to me, I waited 45 minutes and they served me a second salmon dinner that was more severely burnt and unappetizing. I also heard the manager laughing in the kitchen while the girl on front counter pulled out a cigar rolling it in her fingers while she cursed and laughed with the kitchen staff about how burnt my food was and that I need to go to Burger King and have it my way. Other customers stood nearby looking, this was very humiliating and upsetting, very unprofessional, next, I just got my money back and went to a different restaurant (Chick Fil A) where I was appreciated and served good food with nice quality.