Cook-out - Mooresville

This place is fantastic! If you are hungry, you won't be after leaving here. The menu is loaded with so many options! They have combo meal options where you can get a main course option as a side. Want a cheeseburger, a corn dog and a second cheeseburger... you can order that as your meal. There are so many options to choose from! And speaking of options, want a shake as your drink... they have a load of them! They have around 40 different flavors of flavors to choose from. The service is very fast and very friendly. But I think the best part, the cherry on top, is the prices! This place is so affordable! With all the options available this is one of my favorite places to eat. Just makes me sad that there isn't one near me in Ohio!

This is one of my favorites places to get late night grub, incidentally, the past few times I went, we’re not so great. . The one that been working the first drive through lane has been slacking effort. Either the people in the back are slacking or it’s the cashier. Either way, items have been missing, shakes have been all messed up and they just don’t have much charisma in their duty of customer service. However, I will continue to still go there as needed. I know some people just don’t know any better and I’m not going to let some duds keep me away from great food! Hopefully they’ll get back on track and fix the errors of their ways. I also could be just being petty since they messed up my order. I just know that most people don’t appreciate having to go back up to the window or call back with complaints.

Usually love Cook Out.. especially our hometown one.. but tonight this was my burger.. very disappointed lately with the quality going down hill.. everything soggy, small over cooked patties, yuck

Where is 0 stars!!! I waited 30 minutes for them to take my order. Then another 15 minutes to get my food. The guy came to the door and told me they lost my order. they forgot my hush puppies which I waited even longer to receive and I asked if they got everything else correct in my order. They responded yes. I ordered a big double cheeseburger? but got no cheese. Just to two meat patties. Then a bacon lettuce tomato burger?with no bacon at all. My patty was so small I took one bite out of it there was literally little to no meat on my bun so I took it apart and noticed there was no bacon.How is it possible for someone to forget the bacon when it?s in the name???? .. I?m so upset between the wait and the inconvenience of the wrong order. I really like cookout but I will never be coming to this location ever again.Where is management?

Concerning my last two visits. The first my milkshake I ordered was completely wrong I ordered chocolate. My husband?s was completely wrong as well. I ordered cheese bites tonight and didn?t receive them. I understand it?s busy and help is hard to find but if this continues? customers are going to be hard to find. Ugh??frustrating!