Dickey's Barbecue Pit - Mesa

I've ordered from this location several times, sometimes on the app and others by just walking in. The staff is always very friendly. I never wait long for my food. The orders are correct and the food is great. Dickey's often offers great coupons, too. It's a very filling meal and the family meals are great for get togethers.

We visited at noon and were the only customers the entire time we were there (we dined in). This was the first clue that we choose poorly.I am giving one star only because staff were so welcoming and friendly. First of all, the fryer and ice cream machine are broken. My husband likes the fries and onion rings with his bbq so he was disappointed. The brisket and pulled pork were very fatty and the sides were barely warm. Portions were decent size but not much edible meat so we didn’t bother with boxing up leftovers. The meal was pricey too, almost $40 for lunch with sodas.We ate at this location on Power Rd, Mesa two years ago and it was top notch then. It has really gone downhill. I do not recommend and will not be back.

We ordered a brisket sandwich and wanted to upgrade the side of brisket chili beer cheese fries for $3 like the sign I was staring at said I could do. Apparently they stopped doing that a few days ago so I had to order the $10 full order. While making my order I hear employees gossip about other employees and I also hear them say they 're out of beer cheese. Instead of saying anything they just put some cold jalapeno tasting cheese in a container on the side. The brisket sandwich wasn 't copped and was dry and cold. The $20 half rack of ribs was also cold and dry. The $7 side of macaroni and cheese was at least luke warm. $55 worth of food. Disappointed is an understatement.

The food is quick and delicious. The BBQ was fantastic, and we ordered one of everything.Food: 5/5

NOTE: you can't give less than 1 star.NEVER AGAINI first visited this Dickies shortly after it opened and thought it wasn’t bad but it was not a good enough value to return.On 1-13-23 I returned as I was given a gift cert from my nephew for x mas his $10 thank you for getting the GC.The guy behind the counter was very pushy for me to order and acted like he didn’t really care if I was there or not.Someone should offer the poor girl working there a job so she can get out of there.They wouldn’t accept the $10 cert and told me I’d have to call corporate instead of just overriding it.This is probably because he would had have to eat the $10.We ordered the Pork out platter for $23 the Brisket plate for $20 2 drinks for $3.25ea. (Drinks were higher than ANYWHERE else I’ve ever been).ALL the meat was barley warm (telling me it had been reheated). The 2 ribs we got were just bones. Seriously. (There is more meat on a bone I give my dog then there was on these).The portions on both meals were ridiculously small for the price.The sides although good hot were also a very small portion.Usually when you go to a BBQ est. you get good portions of food.Needless to say, we left still hungry.Lastly, we tried to get an ice cream cone and got a cone full of liquid. YUK!All in all this experience was a joke and a RIP OFF. I’m sorry my nephew wasted his money.From my experience other reviews I have read, this franchise needs to be shut down as that’s probably the only thing that will get the owners attention.If you feel the same, I encourage you to contact Dickies corporate and let them know how you feel.I know I will.