Sugashack - Memphis

Food was fantastic, the service however was extremely slow. 2 servers and a hostes. There were 3 4 tops 1 large party of 8 and 2, 2 tops, 2 of the 4 tops had food on the talble 8 top had food orders, the rest of the talble were waiting on service. The hostes did not help either server at all. We waited over 20 minutes just to get drinks.

Place is a lil cozy so get there early...Food was DELICIOUS!

This was the best chicken I have ever had. The service was great, and the cook came out to check out our thoughts on the food. I would seriously think about traveling from Wisconsin again to Memphis just to eat at the SuaShack.

That fried fish is EVERYTHING?? The creamed spinach...?????? I will definitely come back,

This is my 2nd visit here. Initially I visited with my mom last year during Memphis Black Restaurant Week. We thoroughly enjoyed our food. This time my husband and I arrived on a Saturday about 3:45p.Our food was out to us hot, fresh and perfectly seasoned in less than 10min. We ordered fried Catfish, fried chicken white meat an additional piece; a freid chicken thigh (chicken and fish and all sides except Mac and cheese were scrumptious and perfectly seasoned; not too salty alike at many restaurants . All sides ordered were Mac n cheese (looked and tasted generic, not that cheesy goodness like the other pics here on the reviews , cabbage, fries and smothered potatoes. My husband even said while eating his chicken thigh… this is some good fried chicken, and he is a man of few words.The waitress was kind and checked in on us as well as the chef. At one point, the music on the speakers went out. After trying all they could to get it back up, the staff improvised and just allowed the music to play from their cell phone (way to go yall! We still rocked our heads while inhaling the wonderful goodness on our plates!The critique I would give is to put out actual ketchup bottles because I know I’m not the only one that is germaphobic and really hates ketchup packs while dining. Also you guys should consider serving guests with real utensils not plastic ware. If that’s the case, you may as well serve the food on disposable plates and bowls with the plastic ware and ketchup packs as that would feel more cohesive… Just a bit off-putting with the mismatch of service.Lastly, assure the waitress explains what’s being offered on the menu according to what time guests arrive as our menus were placed on the our table before we were seated and was in the wrong side. This way the guests are not about to order off the weekday brunch menu when brunch is not being served (as we had been looking at that side and about to order from it .Asked my hubs and he said he’d definitely be back and me too, and hope to update my review to a 5/5 if there are improvements with consistency. Thanks guys for serving awesome food and being open to feedback! : And many blessings for years to come in your business growth!Dietary restrictions: Cabbage is not cooked with meatParking: Street parking and also enclosed private parking at the back of the building