Sidewalk Coffee Shop - Madurai

Would have given 0 star or half star. Unfortunately there isn’t that option. If you don’t want people insulting you after you pay them for food and beverages do stay away from this place.

This is one of the most inhuman place I have ever visited in Madurai. Madurai, being a place know for its culture and hospitality it is an irony this place(Side walk Cafe) exist in Madurai. Not once, but twice when I had a quick catch up with my friends and colleagues, I was asked to leave the place just after we completed out order (after having our juice/ soup) Apparently the management will only allow you to dine without talking. I'm not sure who frames such interesting rules like this. Ideally this place should not be open to public at all, if they wanted to operate with such condition. I would discourage anyone to visit this place, considering the attitude the staff and the way they treat their customers. I made the mistake visiting this place more than twice just because the place is near my home. There is nothing comment worthy to share about the food hence refraining to comment regarding the same. This place is a disgrace , ideally the owners need to sell this or lease it to someone who really know the ethos of Cafes. Reply to you comment sir 1. The Café was not crowded 2. We did not order just a juice and stick in your premises. 3. Please learn the basic etiquettes of customer service before blaming your customers. We are not freeloader coming to your business establishment. Thank you, No thank you !

The place was not airconditioned nor there were any fans. Had to chase behind the waiter to order. Waited for a while to get 50rs teas with cream(aadai) on top.

Sir, Owing to the very poor service that I received today 9th of July 2022 at your restaurant, The Side Walk ,I wish to air my complaints. I was unhappy with the staff's attitude and also the quality of the Beverages and Juices, Firstly, the staff portrayed a large amount of incompetence and a bad attitude towards customers, it was very worst experience in our home town Madurai, please train your staffs for the better listening of the customers orders and with good attitude towards to the customer’s

Worst experience. To start of with their ambience, uncomfortable seatings they have doesn't give you a relaxed feel. In the peak summer, the temperature they maintain within the cafe is pathetic. Coming to food, even a small bakery will serve nice delicious cakes and coffee. We ordered one chocolate vennila cake and one chocolate truffle cake from fresh cream pastries, one coffee and a fresh fruit salad. I've never tasted such a bad chocolate vanilla cake. It was so dry and hard. My friend had the coffee and called it a paayasam(south Indian sweet). The punch/bitterness we expect in the coffee was missing completely. It was loaded with sugar. The fruit salad quantity was completely unacceptable for that price. Three small pieces of banana, pineapple, papaya, black seeded grapes and majority was watermelon. They serve this in a soup bowl. We went there so that we could munch something yummy and relax but it was absolute disappointment.