Taco Bell - Madison

Bad. taco bell. always. my dad got our family dinner he gets to the auto-dru speaker. a hired welcomes him that my father tells the hired person that he wants to order a partypack. a woman interrupts, very loud when I can add, and says we don't take orders $15 or more. my dad says I'm here for a party package. the woman says to my father, we will get swamped with the 7 cars behind them. my father looks behind him, there are absolutely no cars. he says the woman that she finally, with a posture, leave him alone, my father commands. my father comes home, tells us all forgiveness, then checks the food. the regular burrito of my vater has been made completely wrong (they have put jalapeños? all our tacos got salat when he asked that it be done without them. the absolutely worst situation at all, no wonder that there are 1.5 stars. they're just renting a day.

Ordered through the app, order was marked as complete. Person at the front counter asked me three times for my name, said it would be ready in a minute each time. After 30 minutes, the manager asked my name, and got my food that had been sitting in the warmer the whole time. Awful awful awful service (Three other people in line had a similar experience, none of their orders were right!

Kid at window was pleasant. Kid making food gave me the stink eye like he hated me or his job. Burrito was so cold I didn't eat it, $5.00 thrown away because of a punk with a bad attitude.His parents and managers must be so proud. QDOBA from now on, at least they don't act like they're to good to do their job and they can't give you old, cold food. Adios Taco Bell!!!!!!

Went to pick up a mobile order which was paid for on the Taco Bell app. When we got to the window, we were told they were “really messed up with their mobile orders” and were turned away without our food or our money. The employee told us to call the manager the next morning if we wanted to a refund. Other orders were being assembled and taken to cars in the parking lot while this happened.

Great people working here, the manager is great. My order is always ready and accurate when I place online. Quick service when I order in person.