Zizzi - Kingston - London

Always pleased with Food Service! Got meal quick and it was delicious ... Only think I'd add is ambiance could be worked on a long with learning how to apply promotional offers to bill

Very good of its kind, which is classical Italian chain. You get what you expect: nothing outstanding, but very acceptable. My ravioli with spinach in a strong tomato sauce with pine kernels was pleasant and tasty.

Zizzi's really is a unique Italian experience due to the normal physical boundaries you'd expect between kitchen, restaurant and staff being absent. Here's why: 1) The food choices and wine list are clear, served with a smile either by a waitress or by the chef who cooked your food. 2) The staff use the same toilets as the customers. 3) Rubbish is carried out through the restaurant past diners. I'll leave you to decide if these decidely non British traits are a good thing or not, but let's not detract from the fact that the food is really rather good (the Diabolo pizza is rewardingly spicy) and well priced. A top place for a group of people to have a tidy meal.

We were a group of 4 adults and 2 children dining on a Saturday evening. Unfortunately the food quality was poor. We had to send back a mixed grill starter as the vegetables were carbonised, the Super Zucca salad was all lettuce leaves with little squash or lentils and they admitted having problems with their pizza dough so it was no surprise the pizzas were poor. On a positive note the service was good and all complaints were dealt with quickly and graciously. Hopefully the kitchen will be sorted out soon as this is normally a reliable chain.

The food was dreadful bland, greasy, small, badly presented. The fish course looked like someone had randomly slapped it on the plate with no care. The sharing platter was tiny. The mushroom balls were greasy. Service was terrible very slow and sloppy we had to ask for everything (even side plates for the starters) and it took ages to come. I tried to tell the waitress I had not enjoyed my food and she talked over me and walked away. We ordered a large calamari the waitress brought a small one, slapped it on the table and said they had run out so that's all there was not asking if we wanted anything else instead. The toilets were filthy. We felt ripped off and will never go to a zizzi again.