A. Wong - London

On my list for three years, but after a long wait and listening to a couple of podcasts about the ideas behind it, I was massively disappointed! Despite looking great, everything we tried just fell flat. We ordered several dim sum and a few sharing dishes, but despite lots of clever technique going on, not one of the dishes lived upto the hype. Sadly it seems like a restaurant that found it’s menu then lost its energy and joy. Also, the service felt confused and forced, not one dish was served hot enough, and the prices were eye wateringly expensive.

I went to the dim sum lunch, I have been there many times before the pandemic, and they have always been great, worthy of their 2 star reputation However todays experience was very unpleasant. I ordered 12 pieces of dim sum between two and wanted to taste the classics, before ordering more. The food was very nice still but the experience was ruined by the customer service. The sever told me that the recommended portion per person was 8-10 pieces however I wanted to try my favourites before ordering more. He then said that there is a minimum spend of £100 per guest. This new policy was introduced just after the pandemic. I have never heard such a ridiculous thing, he said if you look at your email, you would see this new policy. Each piece of dim sum is roughly £5 which is very reasonable, even if a person ordered 10 pieces each, with drink and dessert you would not even reach £100 per guest. You would have to eat ridiculous amount of dim sum to get £100 a guest, very rarely do people drink alcohol with dim sum, mostly tea. The server was very antagonising and rude, as he mentioned it after my meal. He said, “make sure you read the policy next time you book” unfortunately I will lot be coming back next time. The food was very good and I would have enjoyed my meal, if the customer service was matched, next time match the customer service with the food. 1 star for the service The food did not match the customer service. Please be aware of this new policy, it ruins the meal!

Definitely beyond regular dim sum. The food delivered what one would expect from a Michelin starred place taking flavours and textures beyond the ordinary and reimagining timeless classics to create dishes that are nostalgic yet fresh and unexpected. The service was good once we were seated but the initial welcome was lack lustre leaving guests standing awkwardly whilst you loudly greet friends of the business would be unprofessional even for a non starred restaurant, to then do so after your guests have already waited out on the pavement because you opened late is just rude. The conservatory area is a little lacking in ambiance and overall, I would have thought this place is still a 1 Michelin star rather than 2.

Because my hometown is close to shanghai and some families are shanghainese, I have kinda high standard of shanghainese dishes. I absolutely loved A Wong when I came here for dim sum. I’ve tried a lot and 95% dishes were amazing. Service was very good as well. I’ve recommended A Wong to a lot of my colleagues and friends in the UK and US. It’s just very hard to book a table on the weekend.

Really unique tasty food. We like to go for lunch as the dim sum is really something else. This restaurant is pricey but it's a nice treat as it takes months to get a booking. However, due to their new £100 per person policy it will be hard to come here again, due to the fact that we are not drinkers. With a big appetite and 3 people our bill comes to around £230~250 total, before service charge. I see no way of reaching the quota of £300 without alcohol or without overeating/ordering wasted food which is a great shame as my family and I really enjoy this restaurant. What I would normally give 5 for their food, service and presentation alone, unfortunately loses a point over the discreet discriminating new policy towards non drinkers.