Big Orange West Little Rock

We have been to this location twice. Its typically good but has gotten really bad. On Saturday it was a 45 minute wait to be sat. While we had a good server, the food took 1.5 hours to arrive. The burgers were tough. Then we ordered 2 milkshakes and it took another 45 minutes to an hour. I left while my husband and daughter waited. The milkshakes arrived melted. There was no manager on duty and they refused to refund the milkshakes. When my husband asked to leave and get a refund on the shakes they refused and they all of a sudden appeared in 5 minutes. Save yourself the trouble and money. Worst experience ever at this restaurant. We came at 12:30 and didn't leave until almost 3:30. Big waste of time and money.

Best burger since I moved to little rock. Burger cooked to perfection and the fig jam is legit. Only minus is it took a long while (till after the food got there) to get the shakes. Aint a cheap burger joint expect to spend about 50 for 2 people. I'll be back

Consistently excellent. Casual, fun atmosphere. Busy staff stays on point (great service). Burgers were great! Kids LOVED the fried chicken sandwich. Wish we had saved room for a shake...

Great food for a nice night out. I really enjoyed the atmosphere here. It isn't a fancy expensive gourmet place but it was a very well maintained, clean, and comfortable experience. The staff was professional and friendly. If you go, you have to try the chocolate cake shake and the house made chips, they were incredible!

Gave our order to someone else who left the restaurant with our order and big orange tried to give it to us! Waited 30min for a re cook, the received cold dried up burger and missing my truffle fries. Awful no way did they re cook our food after a child rummaged thru it. Clearly just a repackage andLeft out my 6.50fries