Caffe Nero - Leeds

A nice cafe I regularly come to. The staff are generally very nice and remember my order, with Giuliana being exceptionally welcoming and a real asset to the establishment and company.

This Caffè Nero is very dirty The toilets are dirty, the toilet brush containers are rusty. Generally it’s not clean. Lots of tables not wiped or cleared. They had a leak in October 2023 and the ceiling has a big hole. Today a man had a dog sitting on an armchair. I do not think this is right. I have seen it before and I feel the staff need to tell him NOT to put his dog on the chair or settee. It is a shame because a lot of the staff are nice but the standard here has changed drastically here. However Caffè Nero have made 3 price increases this year. Disgusting and Disgraceful.

I can’t say enough about the fabulous staff at Caffè Nero! The place is usually very busy with staff hardly having time to carry out all their tasks but the friendliness of the staff and their can-do and above-and beyond-attitude make this a very special place in Chapel Allerton. The coffee is, as you have come to expect from Caffè Nero, really good too!

Always busy. Great atmosphere and decent coffee as well.

Terrible service and a very dirty place Staff untrained and do as little work as possible tables overflowing and full of freeloaders (working from home)