Smashburger - Katy

I placed an order from Smashburg through UberEats, and I got the mushroom tails burger along with some Smashfries. Unfortunately, I’ve never experienced food poisoning like this before—I was up all night feeling awful. To add to the disappointment, they also forgot to include my drink, but that's minor compared to the severe illness I ended up with. I highly recommend steering clear of this place!

Burgers and fries are good! I always get mine to go! Friendly staff the last time I went.

The service was fast, the food was delicious. Meat was cooked perfectly. We ordered their families smashburger fries oreo milkshake. Will be going back soon.?

I visited a restaurant where the cashier was unhelpful when I asked reasonable questions about my incorrectly prepared order. I should have just walked out, as things only went downhill from there. I placed my order, and it took them 30 minutes to prepare a simple meal for two. To make matters worse, they prepared the fries in advance, before the burgers were ready (there’s a heat lamp for a reason!). You can imagine my disappointment when I got home (a quick 2-minute drive) to find the fries cold and soggy. This review only receives two stars because they managed to get the order itself correct. I feel frustrated about spending $20 and being only 50% satisfied, at best.

The restaurant is very clean. When you order a burger to go, it's common for it to get a bit messy when you eat it at home, but that's not an issue here.