Frenasia - Jamaica

I use to come here years ago. Love it. The service the staff and the food was amazing. Came here today because my daughter wanted to come. I regret it so much. I did notice there is new staff and the atmosphere is not the same. I won't come again. I wish them best. I cannot do it again.Food: 1/5

I went here after a long time the quality of food is bad. I had 2 kids with me they were hungry I ordered a Kani salad and avocado rolls . And 2 other entres. It took sometime to come . The kani salad was a bed of mixed greens with a bunch of crunch on top with barely any kani. No dressing came with it just a bare dry salad, we had to ask twice for soy sauce the other entres was noodles it took forever I asked for the order to be cancelled and asked the server to charge me for whatever was on my table , 20 mins later after the sever came back 2 x , plus another server came 2 x until the manger came demanding a reason why I wanted the order cancelled , my 2 yr old is cranky , I told her madam I asked for the Order to be cancelled 20 mins ago … now going on more than 20 mins … I asked again can I have my bill she prevented me from moving and here comes the severs running coming bringing my food I said calmly I don’t want it I asked for to be cancelled … the manager Vivian was rude when I asked for my bill she roughly gave me a bill for the food I asked to be cancelled now I walked with my 2 yr old in my hands she started abusing I told her again I am not paying for food I asked to be canceled and for food that I did not eat she started screaming as if I didn’t want to pay my bill embarrassing me in the place , I repeated myself again , she started again berating me , now saying she’s going to call the cops I told he 2x go ahead and call them, the other server gave me a bill now for what I actually had on my table, my sister gave her cash and the manager now had us waiting, now my 2 yr old started crying , we kept asking for our change and the mgr kept on ignoring our request and still continued berating me saying what type of parent I am is this is what I am teaching my kid , I told her yes to stand up and not be bullied by people , she kept coming to my face and yelling at me berating me , her servers and hostess told her the customer wants their change it took her overall another 20 mins to give us our change .. I had a cup od soda in my hand and I roughly placed it on top of the cashier area it fell and splattered the mgr with my 2 yr old in my hand thrower back the cup at me , and still continue to berate me. Lack of customer service , poor quality of food hence the reason I cancelled my other dishes . They threaten ppl , and berate customers . What a shame. Mgr’s name is Vivian clearly they delayed me so the food would come do they can charge me, I was waiting for her to call the cops!

Great food and prices sat by the water on the patio the ambience was amazing. Really lovely workers especially the cashier was so sweet.

I've been here twice, and on both occasions, I've been pleased. Don't be fooled by the picture on the menu, the portion are huge. And that big drink for two is a must. Some of my favorites are garlic prawns, calamari, filet mignon, and seafood soup.Food: 5/5

Went here with my coworkers and we had such a wonderful time. The food was amazing, the service was on point. and the atmosphere was just perfect. Will definitely be going back.Food: 5/5