Subway - Jacksonville

They are so kind and generous guys. I found out that I wanted. iPads and keyboard

Always love Subway. Good food, courteous staff. Always a relaxing place to sit and chat.

Nicole the employee was the sweet lady at the drive thru who took our order.. She was very courteous professional whom patiently took our orders of 4 various footlongs!!! Thank you for the great service delicious footlongs.

The guy who was making my sandwich did not have a hair net on. I'm like seriously in the food business workers have to wear one. Your handling customers food. The cashier didn't have a hair net on either. I'm like wait a min. I'm sorry but that is a COMPLETE TURN OFF. He did give good service, I will definitely say that.

So, my first observation before even walking into this subway location was the entry doors, they had smudges from oily hands on the outside and the inside the windows on the side and front, interior and exterior all had real bad water spots and from the build up of pollin and dirt primarily on the outside states they simply don't clean them. Also, along the ledges of the windows inside and out had crumbs, dirt, etc ... at this point i was really questioning should I eat here but i figured i what commited to going there on bike with Rogue for a protien bowl. Up to the ordering experience while noticing the glass seperating the customer from the food. First thing i noticed here is food juice splash all over the glass you could tell that the food particles and juice steak lines and the build up of food in the cracks or seams of the glass along the bottom has literally been dry for days...mind you it was super slow no one in drive thrue i was the only customer in the lobby they had one employee counting out and two other employees probably about to get on clock or vice versa. Usually, when im management, i ensure at least one of my employees tends to cleaning the front end regardless how busy it is....if not able to i have my team leader take point and i go out and clean and check on customers to see how Everton is going and if they need anything... ok so my question is this is during shift change no customers...of all times before shift change you are required to clean everything prior to shift change. Ok enough of the nastiness because theres more to add the fountain for drinks had dried syrup splash on the sides even splash from it on their bottle choice fridge which was so foggy from condensation you couldn't even tell what it had inside. The floor had dried mud prints under some of the tables. I mean everywhere i looked it was dirty i couldn't even take a photo because i don't like trash and dirt in my professional photography work. Absolute discust i was actuality weary of eating my protien bowl it tasted good but im worried if in going to get sick...if the front end is like this i can only imagine what the back end and food storage will be like. The customer service on the end of figuring out what i want suggestive selling etc etc with a smile was on point which would have got you a 5 start on service but part of service of customers is to ensure their safety which means in a restaurant it needs to be clean to prevent cross bacterial infections from food to dogs abd especially to people. So that halfed the service score. Atmosphere hah no. If i was a health inspector just by seeing the front end alone i would have shut this sub way down that's a fact. I've ran a couple cicis chains and vendures and we were busy 7 days a week full house in the censure we served 200 customers evety hour and a half and we still managed to keep everything clean. ive never had a score less then 99 on any inspections that took place on my clock. No excuse absolutly no excuse you can't even blame the team you need to blame the management because it is there job to set the bar as to what's required on the daily to there staff.