The Crown Room - Isleta Pueblo

Wait staff needs training to improve the fine dining experience. We had to ask for most things. Was not offered wine list, coffee with desert and waiter made us feel rushed and entrée was offered before we were done with our salads. I really enjoyed the food quality and the ambience. Please train your staff!

Fantastic meal and service. A true 5 star experience one would expect of a fine dining restaurant. Our server, Lucas, was a joy and catered to our every need. I can’t recommend The Crown Room more.

This place is a scam. I was over charged on my shrimp cocktail and brought it up to the server, was told the menu was up to date.Was also charged $38.00 for ONE GLASS, not bottle of Moscato, also brought that up and was told more excuses. Also the light didn’t work on our table and was fed more excuses. Food is mediocre, there definitely trying to make up for what they put into it. No wonder there was only 2 tables filled in the restaurant on a Saturday. A nice restaurant in the hood ?.Do not waste your time and money here, go to Juniper Steakhouse at Santa Ana 10/10 for sure.

Manager is very rude and unprofessional. Wade was behind schedule all night making people who had reservations wait we waited one hour pass reservation time and told we would have to wait because they were not ready not a good valentine's gift thanks

Our reservation was for 6:15 didn't get seated until 6:45. Sat down for 20 min and no one has acknowledged us! Had to wave the busboy to call a waiter to take our drink order and we already knew what we wanted to order for our dinner but they still took at least 15 min go come by our table. Busboy finally came by again and asked us for our drinks and the. He said the waiter would be by to take our dinner order. So we waited and waited finally Our drink were brought out but still waited. Finally close to 8 pm they took our order. The waiter said how sorry he was but they were really busy and it was they first day open since Covid pandemic so it was a lot. No manager came by the whole night to ask how everything was which I thought was strange since the place is small and only 15 tables. Good was very good and great taste but service was horrible.