Zurbrügge Panorama - Herne

Every time only difficulties in delivery... No phone contact.

A star is too much! I bought an office chair on 26.11.2022 and took off 03.12.2022 After assembly I found a lack of backrest. I sent this error by e-mail and photo to the customer service on 04.12.2022 After 12 days and several phone calls, with various statements I was informed that one would contact the manufacturer. I am very excited about the solution of the deficiency and will never buy at Zurbrüggen again. The replacement was delivered on 21.12.2022. The new delivery unpacked and found that the first delivery was not an original delivery. The first delivery was completely unpacked and then again very laminated, which leads to a damaged deficiency. When picking up the new article, there was no excuse or a voucher. It is and was the worst service I've ever experienced, so my opinion never remains to

I wanted to praise Mrs. Hague. With much attention and humour, she served us in the upholstered furniture department. We'll buy the chairs. Thanks for patient care

If I could not forgive a star for this cargo. I've never seen a sales strategy like this before. I chose a coffee table in this store a long time ago that wasn't in the warehouse. but we could order this and the delivery would take about 2 weeks. Before I claimed the delivery, I asked the seller several times if this was a purchase contract or you could still decide. the seller assured me that this would not be a purchase contract, but only a delivery and we could still decide. After 2 weeks we got mail that the table had arrived, but had no more interest in it. Then we followed post, we should pick up the goods, otherwise additional storage costs will be incurred and legal steps will be initiated. Also in the load it seemed very little interest for the employees when I pointed them to these false promises. At the end of the lie it was that we had to buy the table. We got him at home and he just didn't like us. back in the load we could not even use the right of return because it was said that we had already opened the package. Just undamaged what was there.

Can only buy a kitchen at Zurbrüggen. Not because of the quality of the goods or advice, they are very good. It is about delivery, construction, communication, culmination, customer instinct, that in my case, as in many others, is also kicked with feet. I don't know where to start. Kitchen purchased in October. Over 70% paid because otherwise the good price won't get. Delivery date 18 February. Okay, but it's Corona. This excuse will often fall, actually for everything that goes wrong. Only strangely, many here report the same problems before Corona. Let's go. First message in January. My refrigerator is delayed until early May. You're okay. Corona. In a comical way, one could acquire the same barrier on the Internet at almost any dealer. Delivery immediately. Well, in February, you're looking forward to the new kitchen. You've been living in chaos for months. Then a mail 3 days before delivery. The other kitchen appliances are delayed. Is Corona right? When are you coming? About a week later. Okay, so 2 days before delivery next mail. The planned setup date is cancelled. Why? No Corona this time is snow. Zack First day vacation away. Next appointment a week later. Monteure's coming. Build on without E devices. But a hood had it. Cutouts for rinse and Ceranfeld could not do so