Panera Bread - Hampton

This place as well as any other in the sense that they have good service and quality eating. had to wait too long and was satisfied with my order.

First, I will share that what I ordered was accurate as well as delicious. It was ready quickly (I had pre-ordered and chose to pick it up inside Knowing I had an hour's drive ahead of me after picking up my lunch I used the restroom and was quite surprised when I saw the condition of the facilities. I posted pictures and I hope upper management sees them and takes notice that recourses need to be dedicated to this Panera for restroom updates and improvements. If this is the same restroom that the staff also has to use, it makes me feel like management could care a bit more about working conditions. I can't speak for all of the restaurant, but from the pickup door to the restroom, and to pickup my order and then leave, the restaurant looked dirty and unkept.

Ordered through the app. Scheduled For 6pm. at 5:10pm. Ordered an hour early. I have 6 kids, big order, $104. Showed up at the time the app adjusted to 6:18pm. Logged in the space number and waited. After over 20 minutes, kids crying about being hungry, went inside. Nobody started the order, they had no clue it even existed. The managers snide remark, “anything over $100 should have been catering.” Who cares, the order was already paid for and it’s late. The staff wasn’t even sure they had the items to complete the order. So here I sit with upset kids and waiting. The only concession the manager offered was a beverage. After over 30 minutes and still no food. I was informed when I asked how long it would take to get the order. Give me 10-20 minutes.

Ive always had a past with Panera, but recently ive haven't been. Today that all ends....and im glad it has! Still delicious and still one of my favorites!!

Clean, coffee is good. I'm going to sit in a dine for the first time next week and try Thai Chicken Salad as suggested by staff.