Starbucks Coffee - Hainesville

Fast and Great service! Food: 5 Service: 5 Atmosphere: 5

Service: Take out Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Frappuccino Parking space: Plenty of parking Parking options: Free parking lot

I was there last Friday to order a Venti PSL, my drink taste nothing like PSL, didn’t have whipped cream and it was half full, I went inside to tell them that the order was wrong but the Barista got mad and he told me that’s how he prepared the venti, the other employees were just staring at me I feel so embarrassed, I was really disappointed. : Price per person: $1–10

Ordered grande matcha w oat milk and it was just straight up milk barley any matcha and I ordered a mango dragonfruit with LEMONADE a couple weeks ago and they gave me it with water. If they ran out they could’ve just said that so I wouldn’t have to waste peoples times and waste my money and deal with a drink I didn’t even enjoy. Food: 1

While I understand a rush(I order to go every morning) today was just shocking to me. I believe the manager was who I had to speak with. Unfortunately, my interaction with him lead to this review today. This is my local Starbucks and I come here every morning before work, grab my drink and leave. Today I had to wait. And I didn’t question it or say anything. The manager was clearly overwhelmed, asking us in line who we are, what we’re waiting for. He stated we all have several drinks(I ordered one) and he was flat out rude. The atmosphere when I walked in was not the same atmosphere I walk into every morning. When my order was ready he slide my drink across the counter aggressively. Again, I understand a rush, I understand people can feel overwhelmed. My coffee is a part of my morning routine. I will not be back here for a while. After the attitude numerous waiting customers received and how my drink was presented to me, it was unacceptable and not what I would expect from this location. I am a regular here and have never experienced such an interaction. I have never been made to feel like my order was a burden. 1 star for the unprofessionalism. There is a dunkin across the street with a manager that works the drive through and never has such a temper.