Cicis Pizza - Hagerstown

The food is generally of decent quality. However, the soda machines are not cleaned very well. The staff are usually friendly and accommodating. My kids really enjoy the small arcade, which keeps them entertained. They were especially helpful a few years ago when my son had a significant behavioral episode. On the whole, I would say the food quality is consistently 'decent.' It’s a great spot for large groups to have a meal together. Overall, it's a good option for a quick, affordable dinner with kids or grandkids. They also offer fundraising opportunities for schools and similar organizations.

My dad and I visit this restaurant often, and I’ve noticed significant improvements since Jay took over! The pizza is delicious, and there’s always a great selection at the buffet. Since the new ownership, I’ve been really impressed by the cleanliness and the friendly staff.

The service was fantastic! A big thank you to Vijay for making my mom's day so special! The place was spotless, and the best part was that the pizza was made fresh to order. Some people complain about not having pizza, and when they do, they still say it’s cold. But when you order it fresh, it’s just so much better—hot and fresh! Once again, I’d give it 10 stars, thanks to Jay!

CiCi's, as it was before: It's been 2-3 years since I paid a visit to CiCi's, the last time I found overwhelming the whole place, not the cleanest restaurants I was in, and the selection of pizza was quite varied, but there was no polish on the presentation. I suppose Skoruffy would describe his overall picture. CiCi is at my last visit: A total change of venue, clean and neat food presented as if someone actually cared for, the staff present was very polite and helpful. This was the late evening at the weekend, and I was royally impressed. It's easy to criticize someone's efforts in providing a service, I like to see clean tables and cutlery hate sloppy appearance of staff when I pay what they are for the meal I order. Let me say so much, the new management team has it right, whoever they are, now refine your efforts and won't be by just a few customers at your tables. When the word comes out, people will learn not to be too laborious in their judgment of their services premises. But you have to do your part too. I'll be back tonight, see if you really mean what you showed me so far. Four stars see how you impress me the next time. Thank you for your remarkable efforts.

Okay, I'll give it 3 stars for now. Let's talk about the positives first! The food and pizzas are delicious—really tasty and definitely worth coming back for. However, I do have some concerns. The salad bar and pasta bar lack variety, which was disappointing. Additionally, when I visited the bathroom, one of the stalls was dirty and covered in urine, which was unpleasant. Overall, it was a good experience, but I would love to see more options at the salad and pasta bars, as well as improved cleanliness in the restrooms. The pizza was fantastic, and the desserts were delightful! I will definitely return!