Ihop - Greenville

To be honest, I wouldn’t recommend this place if you’re looking for a lovely, peaceful family dining experience. IHOP feels quite loud and uncomfortable, and I sensed a lack of professionalism among the staff. While my waitress was friendly, the rest of the employees did not maintain the same level of courtesy. I’m sorry to say this, IHOP, but it would be beneficial if you could train your staff to handle customer service better.

I wanted to have dinner late at night, especially after midnight. The atmosphere was fantastic, with plenty of customers even at that hour. The staff who played music really knew how to gauge the crowd and chose tunes that fit the vibe. This was one of the best IHOP experiences I’ve ever had. The food was excellent, just as you would expect from IHOP.

The restaurant was quite understaffed, but the single server who attended to all the guests did an outstanding job. The food was delicious, and the place was clean. I'll definitely be returning, and I recommend that you do too!

Wow! so terrible customer service. I tried a whole hour to order food online, so I could count 20 out, and literally on the “place order” taste to count too many paints. So I'll call the restaurant to place the order. the dame takes up, asks me to hold, I said yes Ma’am, and I was holding 5 minutes straight, but she never hit the actual hold button, so I could say that she was not busy at all to answer all the others call, and finally after 5 minutes get the recipient, and just hangs on me! I suppose she thought I would just wait tired and just hang up. When I called back, I said, "I was in the hand and was hanged." no apologies, that was the phone. na, girl, that was all you! bc I heard that you can pick it up, push it over the table and hang it up! my man went to get the food, he said there was another lady in there, also that the website could not use. So he said a girl who was still working, but going beyond, going over there and saying that someone will be with you, and never someone came here to help her, and it ended with going longer than it should have been, so she was fed and went out. They didn't say thank you. you could just say that they don't want it to help anyone alone except for themselves! rude wait the staff, and the French toast, and pfannkuchen I wasn't good at all! there were just old hot cakes. no whip cream, no cinnamon. I felt like in the containment zone! never back!

One of the ladies that worked there she was loud and hollering at the workers. She was very rude and snappy with them. The food wasn't good. We waited a long time to get our food. It was all over cooked. The atmosphere was so different in there. Looks like it's run by different people.