Toppers Pizza - Greenfield

Edit: we actually continued to get their pizza and have not had any issues in years, changed rating. I attempted to contact the store about my horrible experience, but no one ever reached back out to me. I don’t normally like to leave bad reviews, but I’ve had several awful experiences. Customer service is the absolute worst at the greenfield location. I call, polite, wondering if I can get an ETA since it’s been an hour and forty-five minutes, and dude says it’s out for delivery. Yes I know this, your tracker explained that.. got the food and it was ice cold, my fiancé got sick, and this is again not the first time. They forget things, don’t apologize for their mistakes, and generally suck. Us chubby folks who order too much pizza, will no longer be ordering from toppers.

Thank you, Eid and Toppers team. You guys are a class act. We will be back for a large event order in the future!

WORST SERVICE IVE EVER RECEIVED. I love their plant based menu, I used to order weekly. But they keep saying my order is in for pick up and when I go to pick it up, it’s not there. And then I need to wait for another 45 minutes in the store and they do nothing about it!! I’ll never come here again. I have wasted 4 Saturday mornings waiting around for these people in India to mess up my order. NEVER wasting my afternoon on this mess. And then the guy working there at 11:30 on 5/11/24 has the nerve to get an attitude with me about my order not being ready when I show up to pay for it!

When I get toppers I always choose this location because they’re reliable and actually make the pizzas look like how they’re advertised. In my experience, everyone has always been friendly at this location and resolves order issues, if any.

Worst service ever promise to have the pizza here on time it came 30 minutes late. Don’t recommend nobody to go there or order anything from there the food got here cold