Kaveri South Indian - Gaithersburg

Worst Tandoori chicken and was unappetizing. Chicken lollipop was soaked in greasy masala. You have to ask for napkins. Definitely not the best in town.

I order online through website,got potlam parota and very good as traditional and i try buffet with my family is delicious too,thanks for great south indian food near gathersburg

Tried this place 3 years ago and liked it. But the quality went downhill pretty quickly during COVID and I stopped eating here. Gave it another shot a couple of months ago and so glad I did. Really liked their potlam parotta and haven’t had a curry I didn’t enjoy since then. The only drawback is the spice levels are inconsistent from day to day.

First time visiting, tried the lunch buffet and it was both top notch and reasonably priced. Would have liked a spinach (saag) option but that's my only complaint. My wife and I liked everything and will be back.

So this is going to be an update on the Uber Eats I did not get form this restaurant. So they called Uber Eats and claimed that they did not have my phone number. It was a total lie because they called me back on my cell after I refused to have Uber Eats record the call.They said I was too far to deliver the order to. Let's see if they call me back tomorrow. The below is basic customer service I expect from a restaurant, most of which was not met:Warm Greetings and Courteous StaffOne of the first expectations you should have is a warm and friendly welcome. As you enter the restaurant, expect to be greeted by staff members who are polite and welcoming. They should be attentive to your presence, making you feel valued from the moment you step through the door.Prompt Seating and AttentionEfficient restaurant staff should guide you to your table promptly, offering assistance if needed. Once seated, you can expect the staff to provide menus, water, and utensils promptly. They should also be attentive to your needs throughout the meal, ensuring that your dining experience is smooth and enjoyable.Knowledgeable and Attentive ServersYour server should have a good understanding of the menu, including details about the dishes, ingredients, and any special recommendations. They should be attentive to your questions, allergies, and dietary preferences. If you have special requests or modifications, expect your server to communicate them to the kitchen accurately.Timely Food and Beverage ServiceExpect reasonable waiting times for your food and beverages. While it's common for some dishes to take longer to prepare than others, your server should keep you informed if there are any unexpected delays. The goal is to strike a balance between a leisurely dining experience and timely service.Accurate Orders and Attention to DetailAccuracy in orders is crucial. Expect your meal to be prepared according to your specifications, whether it's the degree of doneness for meat or specific dietary restrictions. A well-run restaurant should pay attention to these details to ensure customer satisfaction.A Clean and Inviting AtmosphereThe restaurant's atmosphere should be clean and inviting. Tables and seating areas should be well-maintained, and restrooms should be clean and adequately stocked. Attention to cleanliness is a sign of a restaurant's commitment to customer comfort.A Responsiveness to FeedbackIf you encounter any issues during your meal, don't hesitate to communicate them to your server or the management. A reputable restaurant should be open to feedback and willing to address any concerns promptly. This responsiveness is a hallmark of excellent customer service.Respect for Privacy and EnjoymentA restaurant should provide an environment where you can enjoy your meal without feeling rushed or intruded upon. Expect staff to respect your privacy and space, allowing you to savor your dining experience at your own pace.Efficient Billing and PaymentWhen it's time to settle the bill, expect a straightforward and efficient process. Errors in the bill should be rectified promptly, and your payment should be processed accurately.A Friendly FarewellJust as you were warmly greeted upon arrival, a friendly farewell as you leave the restaurant is a final touch of great customer service. The staff should express gratitude for your visit and genuinely hope to see you again.