Cold Stone Creamery - Gainesville

I came here on a Saturday night and WOW was it busy!!! I didn’t realize so many people flocked to coldstone on cold nights but I don’t blame them. I had a birthday special through the rewards program where you get BOGO on any size which i used with my girlfriend. A small, medium, and large are 5.99 , 6.49 and 6.99 respectively which all come with a free mix in if you don’t get a special. She got the cheesecake delight and I got the peanut butter perfection and they were both delicious!!!! If you’re a fan of cheesecake and fruit together, the cheesecake is for you! I love peanut butter as a dessert flavor and loved the peanut butter perfection. Not to mention the staff was super nice and caring despite the seemingly constant Saturday night rush. Definitely recommend this place for ice cream as it’s consistent with any other coldstone i’ve been to, great atmosphere and a good variety of flavors!

My mate and I ordered online. Never received our order. We called cold stone and they basically told us that they had already made the order and someone picked it up. Didn’t offer to remake, just basically told us to screw ourselves. 10/10 most annoying situation.

I'm giving one star because the employee who helped me was great; no complaints there. But take a look at these cupcakes. The top picture is what was advertised online. The bottom picture is what I got. I ordered these for my daughter's birthday, and they are the worst-looking cupcakes I've ever seen. I got Dollar Store quality with Cold Stone pricing. I couldn't be more disappointed in the outcome. Artistry and craftsmanship both took a hit today, and the result is my cupcake order. These look like we bought the DIY kit and made them ourselves. DO NOT RECOMMEND.

The staff here is terrible. the man valetin is very rude every time I saw him working, the workers don't look happy and seemed upset when we ordered shakes. no good experience

The ice cream is always good but make sure you speak up when you order because I definitely ordered a shake and was given a cup of ice cream. Like I said it was good so I can't complain but it wasn't what I ordered.