Wendy's - Fort Wayne

We didn't get what we ordered. So they ask us to raise. we never got all our food and they were very rude. the hired have eaten, drank and talked and no help. where is the management? They said they were saluted. To make them, I'm sure. better help!

Absolute trash staff and management at this location. In what world should a baconator have one beef patty and one slice of bacon? Fries are cold and unseasoned, wife’s meal is equally ruined. Thirty bucks for two junior burgers and drinks. This was the last straw. They should fire everyone here and start over.

This place just gets worse and worse. This time I ordered one sandwich that's it! Can't be that complicated! Spoke too soon they gave me some random sandwich and I was their only customer to top it off!!! I tried to go inside to get this fixed and the lobby was locked??? It was only 5:30pm and there was atleast 4 employees at the drive through.... Went back through the drive through just to get a luke warm burger that looked very old with burnt onions!! Disgusting! I gave up and will not return to this joke store! Southtown plaza is ruined with nothing but lazy and careless workers!!!!

I 'm not opposed to being baked at work, as long as you can still do your job. However, if someone tells you they only want ketchup, mustard, lettuce, and onion and you can 't even repeat it back to them after hearing it ten times and making two triple sandwiches wrong, you may want to rethink your career path.I picked up lunch for my daughter and I yesterday, and after going through the drive through twice and then waiting for them to remake my sandwich twice, by the time my daughter got her food it was cold.Fast food is ruined by people who can 't even keep fast food fast. Phenomenal business systems have become occupied by people who cannot seem to muster enough technical expertise to assemble a burger made to order.Let 's forget for a moment that the public schools have failed them, and they can 't count change. Let 's forget that the systems are designed so that hormonal teenagers will still have the attention span to work them effectively. And let us also discount the fact that many fast food places have barriers to employment so low that a snail could slide its way over the bar.My estimation remains that there is honor in all gainful employment, and that everyone, in every line of work, must learn the most basic task of all, which is how to follow instructions. It is THE fundamental prerequisite for all gainful employment.If you have reached your teenage years and can 't make a sandwich to order, your culture has failed you. Our entire society has failed you. But most of all, you have failed yourself. You have not looked around and noticed that everywhere you look, no matter the industry or profession, the people who get paid are the people who follow instructions.The people who empty trash receptacles, the people who prepare legal briefs, the people who build space shuttles and airplanes are all following instructions.If you can 't follow instructions, please do not run that Wendy 's into bankruptcy and put your coworkers out of a job. Please, go get some help following the instructions to fill out the forms at the welfare office, and leave the dignity of gainful employment for people who care enough to learn the most universal basic skill of life.

I really hope this location has a complete flip in employees and management because as a high volume retail employee myself, I do not understand how these people have a job/have not been fired. The bar obviously must not be very high at this location.Were really rude and short from the start. Waited roughly 20 minutes for food and we had wrong items and were also missing items not reflecting what we paid. Pulled around to get the items we paid for and they were still really rude despite them being at fault. Food was cold, messy, and still incorrect despite pulling around twice.I truly hope their District and/or Regional Manager is aware of the current state of this location, it’s honestly just embarrassing.