Mcdonald's - Florence

The buns are dry and smashed. Everytime I go to this location, they forget part of my order and there is always an incorrect item. Most of the staff are to young and inexperienced.

Went inside to order buy one get one any sandwich from receipt coupon. Ordered 2 bacon double quarter pounders with cheese plain. The total came out a little lower than I expected and looked at my receipt. He only ordered single bacon quarter pounders with cheese. So he disappeared and another person asked if I needed help. Told her I ordered doubles, she says we don't have bacon double quarter pounders with cheese. I said they are on the app. She said I can add another patty for $4.30, I just said screw it add them. So the manager hands me my bag and I ask her why they don't have the double on the menu, she says we do and showed it on the register. So I got over charged and get out to my truck and they are not plain, they have ketchup on them, I hate ketchup! I left took them home, threw the buns away. I haven't had a sandwich at McDonald's in a very long time, and I will never order anything from this McDonald's but a coffee again!

Parking: A lot of parkingKid-friendliness: It's all about the kidsWheelchair accessibility: Yes

Just went in for drinks. The staff were friendly and efficient. The facility is clean and comfortable.

It's OK, as long as they don't park you.We have on multiple occasions been parked for long periods of time only to have something wrong with our order and have to go inside to get it fixed.