Biggby Coffee - Findlay

Been stuck in line for 25+ mins. Can’t get out of line because of how far in I am. Tried calling the store to see what the hold up is with no answer. One car should not cause this much of a holdup. Not to mention the lobby is closed. Very unprofessional.

I'm a drive thru customer, every time they are quick and accurate. I've tried a few different coffee's from here and they are always great.

I went to this location for breakfast and to work for a couple of hours, since the local coffee shop down the street shut down. To start, it was a little confusing since the register to order in tucked in the corner and kind of hidden when you walk in. Luckily the staff was friendly enough to guide me to the correct counter. I ordered a matcha latte and an everything bagel with cream cheese. Both were good, although the matcha was nothing special and the ratio of tea to milk seemed a little off...either way it wasn't too bad. I set up my work area in one of their half booths that features booth seating and a desk. I thought it was perfect to work at and take a video call. unfortunately, the ground beneath the seat was super sticky and gross (and as i looked around, the rest of the floors could have used a nice cleaning). It was so sticky my shoe was stuck and after I left I had to clean the bottom of my shoes. Also, the booth is a nice feature BUT whoever designed it was a giant. I am 6'0 and the desk height was so tall and made it very uncomfortable to work. I would say staff was friendly so 5 stars there, food was meh so maybe 3 stars there, environment was like 1 star. The place has potential to be a nice atmosphere...with Starbucks opening next door, it might help them to make some improvements.Parking: on site, 5 or more spots available

I. LOVE. BIGGBY. I have never gotten something here I do not like. I look forward to Fridays because I always treat myself to a coffee (usually iced mint mocha, or an avalanche cold brew! and either a muffin or a bagel with cream cheese! The staff is always super friendly as well.

When a customer ask for almond milk you need to give them just that. I went through the drive thru today and ordered a hot pumpkin spice latte, asked for almond milk instead of regular milk. Even double checked at the window to make sure it was almond milk instead of regular milk. I have been sick to my stomach because it was regular milk and not almond milk. Not everyone can consume regular milk and have adverse reaction such as what I've been experiencing for the past couple of hours. Definitely not okay.