Dunkin' - Emerson

I believe your restaurant is significantly understaffed. It appears that one person is handling all the tasks—taking orders, preparing food, and making drinks. This results in a frustrating experience for customers. Service: 1 Atmosphere: 1.

I've been visiting this Dunkin' Donuts for months, and the new manager is really disappointing. Every morning when I come in, nothing is restocked, which has been making me late for work daily. I believe her name is Deanna. If this situation doesn't improve, I won't be returning to this location anymore.

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Don't follow through with customer service promise and although you don't expect it, disappointing that you would offer and not fulfill. Do better . It shows how customers are treated. Dont offer if you can't deliver. Kudos to the staff who are friendly and do a great job. Sad that turnover is so fast Service: Take out Meal type: Other Price per person: $10–20

There used to be a Filipino family that run this place like a 5-star coffee joint. The new staff seems disinterested and not as friendly with customers. Still a descent location but not what it used to be.