Broadway Pizza - EAST SYRACUSE

We drive by here often so today we decided to give it a try. Unfortunately we are very very disappointed. When I called to place my order, the employee on the other line sounded like they were super far away. It was already hard to understand due to the accent, but it didn't help that I couldn't even hear them. I ordered a large deep dish pizza, a grilled chicken caesar salad and 10 wings. They told me I couldn't have wings because they just sold all of them, that was fine, until the employee said they actually had 5 left so they asked if I wanted them and I said yes (again we were trying this place for the first time! I was told because they only had a few left I wouldn't have to pay for the wings....I was totally okay with paying for them since they are what I wanted but hey I won't pass up free food! I go to pick up my food and gosh I was disappointed. It was so dirty! The food on the counters looked like they had been sitting there for weeks. Pasta salad, egg salad, potato salad, veggies... it all was crusty and looked hard. It honestly looked like it had been there for weeks! And it was so dirty, like the area around had never been wiped and cleaned..ever!! I had paid anyways and the employee who cashed me out said the pizza was a little darker and asked if that was okay, I said yes it was fine. I cash out, get my things and go to my car. When I got to my car I checked the pizza, it wasn't even deep dish! It was just a regular pizza with super thin crust! It was a little darker but that wasn't an issue for me. I checked the salad, it was not at all a grilled chicken caesar salad! It was just some lettuce, tomatoes, cucumber and grilled chicken and there wasn't even any dressing! I ended up using the blue cheese that came with the pizza and wings. The wings were disgusting! They weren't even cut correctly, they were still full together. They look undercooked and looked so unappetizing. Not to mention I checked the bill after and they did charge me for 6 wings!!! With all of this being said, this place is just gross and so unclean, I will not be going back. After seeing the food when I picked up my order I shouldn't have even got the food but I wanted to give them a shot and all I can say is I am so so disappointed. I think they should get a health inspector in there because it didn't seem healthy, safe or clean.

Really good food. The people who work there are always welcoming. I love that you can eat in or take out

Honestly one of the worst experiences at a pizza place I’ve ever had. I should of just walked out but I was so hungry. Paid $15 for 3 slices and garlic knots. The cashier didn’t know what garlic knots were and tried to only give me one garlic know that was totally dry with no marinara sauce on the side. While I was waiting I noticed a bunch of people not wearing gloves or hats walking around food prep areas and they asked a customer “how they wanted their pizza cut” like they had never cut a pizza before?! When I finally got my slices they were so undercooked and doughy I only ate 1 and the garlic knots were so hard my partner and I would not eat it. They also didn’t not have any parm, oregano, or pepper flakes and gave me attitude and said no when I asked for some. I let my hunger get the better of me when I should of just walked away after the first couple issues. And remember there are 8 slices of pizza in a regular pie since you guys didn’t know that.

They always treat us like family. Great BIG portions, always have left overs, but quality ingredients make the food delicious. It is a quiet place, but great for lunch or dinner.

Unbelievable sandwiches! Great flavor and appropriate quantity of fillings very convenient location to where we were staying in East Syracuse