8 On The Point - East Perth

I joined trip advisor just so I could review this restaurant. That was the worst service I have received in Perth after living here for 16 years. For my birthday we booked a table of 10 for Dim Sum, I was so looking forward to it. Sadly (despite the food being very good) the day was ruined. Where do we start. We had the table for an hour and a half. Not one waiter came to our table for the first 40 minutes, despite the two tables next to us receiving the cart 4 times. We kept asking the staff and were ignored. It got to the point that a lady on the table next to us insisted that the waiter come and serve us. It took an hour to receive water for the table, despite asking multiple times, to the point that my young daughters were getting upset and certainly didn’t want to eat by that stage. As we walked out, we could see that some tables were certainly receiving what looked like some nice dishes, sadly not us though. Avoid..

Staff were slow to attend, trolleys of food slow to come out. Specifically ordered items didn't arrive for more than 45 minutes. The most expensive dim sum we have ever experienced as a group with the flavours boring and uninteresting.

Ate lunch here Aug 1, 22. beautiful but terribly slow service. wouldnt go if you were pushed for time.

We went there on Friday night, after flying in from Brisbane. There was 10 in our party, so we ordered the Banquet B The meal was very disappointing, service left a lot to be desired. The duck came out it was carved into 10 pieces, 1 per person. The fish was even cook properly. Even the lobster was served up into 10 small serves. When the fruit came out at the end of meal, the watermelon, orange honeydew melon, were all cut into 10 pieces.1 small piece per person. The soup tasted very funny was not eaten the majority of our party. They had to be reminded about the desert, when it came out. It looked like the soup, which was taken away earlier. But it looked like it was starting to congeal, tasted revolting. No one ate it. Everyone is still saying it is the worst meal they have ever sat down to. Certainly not worth $140.00 per person. We spent over $1800 there on the night, with drinks. A supervisor came to the table asked Is everything OK. I said No. Then he just wandered away. The waitress gave the impression that she didn 't want to be there. Will not be going back there ever again. Would not recommend this place to anybody.

Stars should be zero but that is not an option. Booked a table for 12 and when we arrived only 9 chairs. 2 drink menus no food menus. One of our party went to get menus was given 2 for the whole table. Ordered drinks we received 1. No water. Waitress advised bottle white wine not avail picked another. Then waitress came back and said red wine not available picked another. Still no other drinks or water. Ordered 3 entrees asking for enough serves to cater for everyone at table. Still no drinks. One of our party for the upteenth time requested where drinks were as it had been 40 minutes since we had ordered them. Still no water. Waitress came back and advised second bottle wine not available. One of our party then got up from the table and went to the bar to sort out drinks and see what wine they did have. Still no other drinks or water. Entrees came out not enough for one piece each and one lot did not come at all. Complained again. Waitress came with water but only for 7 people. Three beers and two cocktails came when only one cocktail ordered. Assume some other table missed out on their cocktail. By now we had been there for about an hour and a half and only just received some of the drinks and some of the entrees. At one stage told we couldn’t have wine because they had no glasses even though you could see them hanging in the bar. Again one of our party left the table to ask to speak with whoever was in charge as this was just not good enough. We were still waiting for a bottle of white. Final straw was when they bought out one main course when we still hadn’t received the third entree. We had been there for 2 hours. We then decided to leave. It was a shame as we had tried to get into this restaurant numerous times before as we had heard the food was good but it was always booked out. We left and went upstairs to Point Bar and Grill and told them of our experience downstairs. They were very accommodating and within 10 minutes had our first round of drinks. Food and service were first class