Mr. Hero - East Cleveland

Fast service! Very professional help. Clean and organized!

They put more meat than any other mr.heros that I've been to. They also weren't stingy on the tater tots.

This was the first very good sandwich I have gotten from here. Very nice.service was very slow.

Everytime I go here because it's close and I love the food, this location does not make it like other locations. My cheesesteaks always come as whole meat here, never shredded like at other locations. It's never cooked right and always has a hold time. I try to give them the benefit of the doubt, and they do it again... everytime! Have to find another location and probably eat in restaurant too because it's not going to be close to my house...so sad. I love their romanburgers!

Ever since Suraj and his staff left, it has gone downhill hill. The wait is too long and the food is cold. Especially the fries and the cheese. Food even tastes different. Are there once with the new staff they have. Never again. I hope Suraj is only on vacation and comes back.